In this session, Parthajeet Sarma will cover five key areas to emphasize the importance of designing seamless workplace experience journeys:
- The Power of Experiences, exploring the shift from material possessions to meaningful experiences.
- The Workplace Experience will focus on employee perceptions and their impact.
- Workplace Experience Journeys will examine worktech and the metaverse’s role in reshaping expectations.
- Making It Easy will highlight simplifying processes through persuasive design.
- A Data Driven Approach will stress treating employees as customers.