Two books
One evolving body of work on why work is harder than it needs to be, and what to do about it.
Designed to Work | A Business Case for Employee Experience Design
The origination text for the EXD Framework. Written as a practitioner’s guide, not a theory book – it documents the seven-phase, ten-tool methodology used throughout the EXD Audit, EXD Strategy, the IIT Hyderabad executive programme, and the EXD Score.
If you want to understand the framework behind everything iDream does, this is where it’s written down.
Work Made Easy | A Guide to Success in Hybrid Environments
Co-authored by Parthajeet Sarma, John Hoffmire, and Raj Krishnamurthy. Published ahead of Designed to Work, it addresses the hybrid work model, the rise of AI at work, and the lasting impact of the pandemic on how organisations operate – built around a five-point action plan: research, recognise, ideate, pilot, implement.